Customer Service & After Sales Service

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This is where it's happening!

1. My request concerns Customer Service

We will do our best to answer you as soon as possible.

Ask a question about a product or service Berthoud Cycles

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Customer Service Berthoud Cycles

Your Phone number is useful to us in providing carriers with a way to reach you.

Please select the order number if your question is about a product in an order.

If it is a product request, please specify the name of the product concerned.

You can attach a photo/invoice to illustrate your request.

I agree that Berthoud Cycles process my personal data for this purpose. I confirm that I have read and understood the Data Protection Terms.

 

2. My request concerns After-Sales Service

We will do our best to answer you as soon as possible.

Make an after-sales service request

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Berthoud Cycles After-Sales Service

Please specify your company name (if you are a reseller).

Specify the address to which you wish to be delivered in case of spare parts shipment.

Please indicate the phone number on which we can reach you.

The order number is indicated on your purchase invoice.

Specify the date of purchase of the product (indicated on the invoice)

Please enclose the purchase invoice for your product.

Please provide as much information as possible about the problem.

If possible, please attach a photo to identify the repair to be made.

I agree that Berthoud Cycles process my personal data for this purpose. I confirm that I have read and understood the Data Protection Terms.

 

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